Salesforce (NYSE:CRM) primarily generates revenue by offering an integrated suite of cloud-based customer relationship management (CRM) software that helps large global enterprises manage their complex daily sales pipelines, analyze marketing data, facilitate internal team collaboration, and automate essential customer support operations. It recently completed the acquisition of customer AI agent platform Fin, and it entered a definitive agreement to purchase customer engagement platform Braze for an estimated enterprise value of $5.66 billion. International Business Machines (NYSE:IBM) earns its revenue by delivering open-source hybrid cloud software platforms, managing complex on-premises technology infrastructure, providing working capital financing solutions, and offering specialized business transformation and strategy consulting services to heavily regulated global organizations.
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