I gave Fidelity constructive feedback, they closed my account out of spite

I have been a customer for many years, and so when I saw the feedback button I thought Fidelity actually wanted feedback. My intention was to help them identify where they could improve, and mistakenly thought they would be open to suggestions. Wrong!! I politely and graciously pointed out areas of the site which were excessively lagged, such as the options chain. I described cool features that my other brokerage has, ie boats protocol and 24 hour trading, actual after hours graphs, non-lagged o

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