From Dark Voyages to Defensible Claims: How Marine Insurers Are Closing the Evidence Gap

Claims teams in marine insurance own two things: the loss investigation and the pay-or-reject decision. In the pre-2022 environment, both were largely a matter of establishing what happened, verifying that the loss fell within the policy’s coverage, and processing accordingly. AIS records, cargo documentation, and standard loss adjustment supported the investigation without requiring extensive forensic ...

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