ChangeNOW holding 2,995 USDC for over a year

Anyone know what kind of system issue @ChangeNOW_io could be having that’s stopping them from returning funds to me for over a year? My 2,995.714119 USDC has been held since 22 August 2025 I paid the requested HYPE refund fee, completed the requested compliance and wallet-verification steps, and have received repeated assurances that a refund would be processed, followed by an apology that they’re having “system issues” and are “working on it” As at today, I still have no refund and no transact

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